RETURN RULES

Here is what you need to know about returns:
      - Items must be kept in original unused condition with full packaging, tags and accessories
      - Return requests should be made within a reasonable period after delivery
      - You may submit your request by contacting customer service with your order number
      - Official approval is required before you send the item back
      Once your request is approved, you will receive detailed guidance on how to prepare and ship the return. It is recommended that you pack the item securely with all original contents to protect it during transit. Choosing a trackable delivery method allows you to monitor the shipping status conveniently, and keeping the shipping receipt helps you reference the delivery record if needed.
      When the returned package arrives at our facility, our team will carry out a standard quality inspection to verify the item's condition. This inspection follows the same set of standards for every return, ensuring fair and consistent handling across all requests.
      After the item passes inspection, we will move forward with your preferred resolution. Refunds will be processed to the original payment method you used when placing the order. If you have requested an exchange for a different variant of the same item, we will arrange the replacement based on current stock levels. If you have any questions at any point, you are welcome to reach out to our support team for assistance.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.