FAQS

      Here are some common questions for your reference. If you have other needs, you can contact the support team at any time.
      ▪️ How long does it take for the refund to be processed?
      After we receive the returned product and confirm the condition, we will process the refund as soon as possible. The actual arrival time is subject to the rules of the payment channel.
      ▪️ Can I change the delivery method?
      Before the order is shipped, we will try our best to adjust the delivery method for you according to your needs.
      ▪️ What if the package shows delivered but I haven't received it?
      You can first check the nearby pickup points or ask people around you. If you still can't find it, contact us for follow-up.